Quick Answer: Who Uses Comenity Bank?

Comenity Bank Retail Store Credit Cards

Retail Store Card
American Kennel Club AKC Visa® Credit Card
American Signature Furniture American Signature Furniture Credit Card*
Ann Taylor All Rewards Credit Card (former Ann Taylor Credit Card) All Rewards Mastercard® (former Ann Taylor Mastercard®)


Is Capital One a Comenity Bank?

Capital One’s deal to buy the retailer’s existing card portfolio ends a yearslong partnership between San Francisco-based Williams-Sonoma and Alliance Data Systems, the parent company of Comenity Bank.

Is Comenity a debt collector?

Comenity also acts as a debt collector for people with outstanding debt on their credit cards. In doing so, they have been accused of using unfair or misleading strategies to collect a debt. Many consumers claim that they have purposely posted payment requests with an additional delay to collect extra fees.

Is Comenity Bank a legitimate bank?

Yes, Comenity Direct is a brand of Comenity Capital Bank, which is FDIC insured (FDIC# 57570).

Is wayfair under Comenity Bank?

The Wayfair Credit Card Program, issued by Comenity Bank, has ended. For any questions, please contact Comenity Bank Customer Care at 1-844-271-2567 (TDD/TTY: 1-800- 695-1788).

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Is Comenity Bank FDIC insured?

When you open an account with Comenity Direct, you can sleep easy knowing your deposits are FDIC insured. The FDIC coverage limit is $250,000 per depositor, per ownership category. Deposits held in different ownership categories are separately insured, up to at least $250,000, even if held at the same bank.

Are Comenity Bank and Synchrony bank the same?

While consumers often confuse Comenity Bank and Synchrony Bank, these institutions are separate. Both offer an array of store credit cards with major brands, so their offerings are sometimes lumped together.

How do I dispute a Comenity bank?


  1. Call 886.925. 7109 to speak with a customer service representitive.
  2. Email our Dispute Department to dispute your account with us.
  3. Visit our Office of the Consumer Ombudsman to chat with our consumer advocate and liaison to PRA LLC’s general consel.

What collection agency does Comenity use?

Comenity Bank pulls credit reports from Equifax and Experian when reviewing applications. The bank reports your account activity to Equifax, Experian and TransUnion.

Why does Comenity bank keep calling?

Comenity Bank offers credit card financing to retail stores like Victoria’s Secret and others. When consumers fall behind on their credit card payments, it encourages debt collectors to call consumers repeatedly in hopes to collect payment on unpaid balances.

What happened Comenity Bank?

Wayfair has ushered in two new credit cards, as the original Comenity Bank-issued card retired late last week. 11, 2020, both the Wayfair Mastercard and new Wayfair Credit Card are available for no annual fee and offer the choice of earning rewards on spending or receiving no-interest financing for up to 24 months.

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Who is the head of Comenity Bank?

Ron Ostler – Chairman – Comenity Capital Bank, Alliance Data | LinkedIn.

Does Comenity Bank have branches?

Are there any comenity direct branch locations I can visit? As an online bank, we don’t have brick-and-mortar locations.

What credit bureau does Wayfair pull from?

Your account activity will be reported by Comenity Bank (who issues the Wayfair card) to the 3 major credit reporting agencies (Equifax, Experian, and TransUnion).

What bank does Wayfair use?

If you choose rewards (more on that later), you’ll get an introductory offer: Save $40 off your first qualifying order of $250 or more. Nerdy tip: The Wayfair Credit Card used to be issued by Comenity Bank, but in 2020 the two current credit cards were launched by Citi.

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